Privacy Policy
How HMX Global Travels collects, uses, and protects your personal data in accordance with Indian data protection laws.
Privacy Policy
HMX Global Travels — Version 2.0 — Last Updated: 18 June 2026
1. Our Commitment
HMX Global Travels is committed to protecting your privacy and personal data, in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
By using our website or services, you consent to the collection and use of your personal information as described in this policy.
2. What Information We Collect
Information you give us directly:
- Full name and names of co-travelers
- Mobile phone number and email address
- Residential or billing address
- Destination preferences, travel dates, and number of travelers
- Government ID details (passport, Aadhar) where required for booking
- Dietary preferences, health requirements, or accessibility needs you share voluntarily
Information collected automatically when you visit our website:
- IP address and approximate location
- Browser type and device information
- Pages you visit and time spent on each page
- Cookie data (see our Cookie Policy)
3. How We Use Your Information
| Purpose | What We Do |
|---|---|
| Booking Facilitation | Process, confirm, and manage your travel bookings |
| Communication | Send confirmations, itineraries, payment receipts, trip updates |
| Customer Support | Respond to queries, complaints, and change requests |
| Marketing | Send travel offers and newsletters (only with your consent) |
| Legal Compliance | Meet GST, TCS, and other statutory obligations |
| Service Improvement | Analyze usage patterns to improve our website and services |
| Fraud Prevention | Detect and prevent unauthorized or fraudulent activity |
4. Who We Share Your Information With
We do not sell your personal data. We may share it with:
- Suppliers: Hotels, cab operators, tour guides — only what is needed to fulfill your booking
- Payment Processors: Secure payment gateway providers
- Technology Partners: Hosting, email, CRM, and analytics providers under data processing agreements
- Legal Authorities: Courts, police, or government agencies when required by law
5. How Long We Keep Your Data
We keep booking-related data for a minimum of 7 years as required by Indian financial and tax regulations.
6. Your Rights
You can ask us to:
- Show you what personal data we hold about you
- Correct any inaccurate or incomplete data
- Delete your data (subject to legal retention requirements)
- Stop sending you marketing communications
Contact us at: support@hmxglobaltravels.in
7. Security
We use industry-standard security measures including restricted access controls, encrypted data transmission, and reputable cloud infrastructure.
8. Children
Our services are not aimed at children under 18. We do not knowingly collect personal data from minors.
9. Contact Us
| support@hmxglobaltravels.in | |
| Phone / WhatsApp | +91 83979 04350 |
| Website | https://hmxglobaltravels.in |
| Business Hours | Mon–Sat, 9 AM – 7 PM IST |
Have questions about this policy?
Contact our team — we're happy to explain any part of our policies.