Data Protection Policy
How HMX Global Travels processes, protects, and manages your personal data under Indian data protection law.
Data Protection Policy
HMX Global Travels — Version 2.0 — Last Updated: 18 June 2026
Quick Summary We collect and use your personal data only to provide you with travel services. We do not sell your data. You have rights to access, correct, or delete your personal information.
1. Legal Framework
HMX Global Travels handles all personal data in accordance with:
- The Information Technology Act, 2000
- The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (as applicable)
2. What Data We Process
| Data Category | Examples |
|---|---|
| Identity Data | Names, date of birth, nationality, government ID numbers |
| Contact Data | Phone numbers, email address, residential address |
| Travel Data | Destinations, travel dates, itineraries, booking history, preferences |
| Financial Data | Transaction amounts, payment reference numbers (not card details) |
| Technical Data | IP addresses, browser data, device identifiers, website usage data |
| Sensitive Data | Health conditions, dietary requirements voluntarily shared by you |
3. Why We Process Your Data
| Legal Basis | Purpose |
|---|---|
| Contractual Necessity | To fulfill your booking and provide facilitation services |
| Legal Obligation | To comply with GST, TCS, and other statutory requirements |
| Legitimate Interests | To improve our services and prevent fraud |
| Consent | For marketing communications only |
4. Security Measures
We protect your data through:
- Restricted, role-based access to personal data
- Password protection on all systems
- Encrypted data transmission (HTTPS)
- Regular security reviews
- Reputable cloud infrastructure with security certifications
5. Data Breach
If a data breach is likely to harm you, we will notify you as required by applicable law, report to relevant authorities, contain the breach, and implement remedial measures.
6. Your Rights
You may at any time:
- Ask what data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data (subject to legal retention requirements)
- Opt out of marketing communications
Contact us: support@hmxglobaltravels.in
7. Data Retention
Booking records are retained for a minimum of 7 years as required by Indian financial and tax law.
8. Contact Us
| support@hmxglobaltravels.in | |
| Phone / WhatsApp | +91 83979 04350 |
| Business Hours | Mon–Sat, 9 AM – 7 PM IST |
Have questions about this policy?
Contact our team — we're happy to explain any part of our policies.